Job Description:
We have offices in more than 36 countries around the world. Our global experience allows us to work with renowned brand name clients as well as local companies. We focus on driving brand sales and building brand equity for our clients. We work with our clients as partners to produce new and creative ways for consumers to interact with their brands.
Position Overview Position Title: Field Marketing Representative/Product Trainer
Position Level: Field, Part-Time Contract
Reports To: Market Manager or Regional Field Manager
We are looking for talented part time Field Marketing Representatives (FMRs)/Product Trainers to join an outgoing, confident, and driven team of individuals for our upcoming campaign. In this role you will support two leading companies in the retail and financial services worlds as you help share product knowledge that will help others to benefit from their unparalleled co-branded credit card product offering. Paid training for this program starts on or around 9/14 with execution dates starting 9/20 until 12/3/2010 (possibility of extension). Execution training sessions are 4 hours and each Rep will be expected to execute 2-4 a week.
The ideal Training Representative should be skilled in public speaking situations, and comfortable dealing with retail employees of various levels (cashiers up to top management). As a part time Training Representative, your primary objective will be to provide an interesting and interactive training session for employees of the retail organization. Specifically, you will master the training content provided to you and effectively deliver it in a group training setting, including the following topics:
1. Strengthen employee knowledge of the credit card key features and benefits.
2. Provide employees with helpful tips on how to effectively promote and sell the credit card.
3. Reinforce the importance of getting the right credit card for the right customer.
4. Provide selling techniques, best practices, and tips on how to deal with common consumer objections.
5. Reinforce the importance of correctly completing and submitting applications and the resulting impact on the customer.
6. Inspire employees to use creative techniques that result in increased credit card applications during peak time periods.
Skills and Attributes
- Comfort and skill in public speaking/ group training situations/well spoken
- A high level of professionalism
- Outgoing, friendly personality
- Approachable
- Extraordinary communication and rapport building skills
- Ability to understand and effectively communicate financial product information
- A self-disciplined and self-motivated personality
- A strong focus on solutions and excellence in customer service
- The ability to manage time effectively
- The ability to adapt quickly to different situations
- Attention to detail
- Strong consultative / leadership skills
- Good judgment
- Confident
Requirements
- Public speaking / Group training experience and bilingual in French is a must
- Retail customer service, financial services, and/or sales experience
- Ability to maintain regular communication with field management and commit to a store visit schedule
- Must have a personal cell phone and Internet access
- Must have reliable transportation, a valid driver’s license with proof of vehicle insurance
- Must have excellent computer skills – typing, Microsoft Office, etc
- Bachelor degree with post graduate work experience
- Professional demeanor; in appearance and communication skills
- Must be available for the whole program
You will be paid for each training session you conduct
For more information on this job posting, please go to:
http://www.find-a-job-canada.com/qc-Quebec.html
